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Microsoft Dynamics AX Review
With it, our inventory control is improved, but it needs cloud deployment and better documentation.

Valuable Features:

  • Finance
  • Inventory
  • Manufacturing

Improvements to My Organization:

  • Improved inventory control
  • GL consolidation
  • Intercompany accounting

Room for Improvement:

  • Cloud deployment
  • Documentation

Use of Solution:

I've used it for seven years.

Deployment Issues:

There were some issues.

Stability Issues:

No issues encountered.

Scalability Issues:

No issues encountered.

Customer Service:

It needs improvement.

Technical Support:

It needs improvement.

Previous Solutions:

I was using Dynamics NAV, and we switched to AX due to limitations in Dynamics NAV.

Initial Setup:

It's complex, in terms of data migration, but the latest version has improved a lot on this front.

Implementation Team:

We did it in-house with involvement from a vendor team.

Cost and Licensing Advice:

The pricing model does not really fit all customers that I offer consulting too.

Other Solutions Considered:

  • SAP
  • Dynamics NAV
  • Infor

Other Advice:

The product required extensive functional expertise for a successful implementation on all the areas, failed implementations of Dynamics AX has always lacked functional exposure

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a consulting and implementation partner.
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