Microsoft Dynamics AX Review
Master planning is the most valuable feature.

Valuable Features

Master planning is the most valuable feature.

Improvements to My Organization

Moving our production process from forecasting only to a master plan, including demand forecast and supply forecast wish, is great progress.

Room for Improvement

  • Production planning

Use of Solution

I have been using it for one year and it works perfectly.

Deployment Issues

In the beginning of our project phases, we faced a lot of issues related to collecting the master data but after that, every thing goes smoothly.

Stability Issues

We have not encountered any stability issues related to the database; just some connection issues due to VPN connection stability.

Scalability Issues

We have not encountered any scalability issues yet.

Customer Service and Technical Support

Customer Service:

Customer service needed more improvement.

Technical Support:

For all of the issues we faced, we found solutions in TechNet and handouts.

Previous Solutions

We previously used MS Dynamics GP. Production and master planning is better in Dynamics AX.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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