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Microsoft Dynamics CRM Reviews

Vendor: Microsoft
3.8 out of 5
Badge Ranked 1
1,826 followers
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Microsoft Dynamics CRM market share

The market share of Microsoft Dynamics CRM in the CRM Customer Engagement Centers category is 22.0% and it decreased by 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
CRM Customer Engagement Centers
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Government
11%
Financial Services Firm
10%
Manufacturing Company
7%
Educational Organization
5%
Comms Service Provider
4%
University
4%
Healthcare Company
4%
Construction Company
4%
Real Estate/Law Firm
4%
Retailer
4%
Energy/Utilities Company
3%
Insurance Company
3%
Media Company
3%
Non Profit
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Recreational Facilities/Services Company
1%
Legal Firm
1%
Hospitality Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Outsourcing Company
1%
Logistics Company
1%
Consumer Goods Company
1%

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