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Microsoft Dynamics CRM Review
With the Mobile Sales feature, we can create drafts in offline mode and sync it later when we are online, but mobile usage to other verticals could be improved.‚Äč


Valuable Features:

MS Dynamics CRM 2015 release has many exciting features.

Following are a couple of my favorite features in this update.

1. Search

2. Mobile Sales

There are many other exciting features in MS Dynamics CRM 2015 version, promising outstanding customer experiences.

Improvements to My Organization:

With the Search feature, we are now able to search in Dynamics CRM 2015 in different records or customized records.

With the Mobile Sales feature, we can now create drafts in offline mode and sync it later when we are online.

Room for Improvement:

Enhancing mobile usage of the CRM to other vertical would be good. I believe the MS Dynamics CRM app is a great experience to the sales people. With the mobile app, we can nurture with leads, opportunities and accounts. Although I was looking to get reports, view of all the dashboards and other modules (Settings and Service).

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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