Microsoft Dynamics GP Review

The fixed assets and bank management features are valuable.

What is most valuable?

Fixed assets and bank management are the most valuable features.

How has it helped my organization?

  • Easy and fast reconciliation

What needs improvement?

  • Budget commitment and an easy way to import transactions into bank management.
  • Reconcile to GL tool should also incorporate bank management transactions.

For how long have I used the solution?

I have used it for four years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How is customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Technical support is very good.

Which solutions did we use previously?

We previously used a different solution. We switched because it did not accommodate all of our requirements.

How was the initial setup?

Initial setup was straightforward with a few customizations to accommodate clients' requirements.

What about the implementation team?

A vendor team implemented it. Their experience was good and very eager to learn Dynamics GP.

What other advice do I have?

The license cost should be reduced to enable small businesses to purchase a license of their own.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Microsoft partner.
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