Microsoft Dynamics NAV Review
The solution has proper object control within the software.

Valuable Features:

Ease of use, extremely flexible, and cost effective. It is well targeted for small and medium size businesses.

Improvements to My Organization:

When we want to change a workflow, we can easily customize it without changing the core functionality. At the same time, there is proper object control within the software.

Room for Improvement:

The security and user levels fields can be improved further so that it is not too tedious for end-user to map and set up.

The permission and roles settings of each individual user is there, but still very tedious. The fact that the application is extremely flexible also means that if security is not properly set up, a user can accidentally be given access to something that he should not have access to. For example, he might be given access to financial figures on the general ledger through another function because the navigational feature is so great.

Use of Solution:

We have been a partner of this product since 2000, hence more than 16 years now.

Scalability Issues:

Prior to version 2013, concurrently posting online in real-time is challenging when we even talk about 50 users doing it at the same time. With version 2015 onwards, we can now do it with more than 100 users without a problem.

Previous Solutions:

We used Progress DBMS accounting version from the UK, but that is not well supported once out of the UK.

Initial Setup:

The initial setup was straightforward, as it has templates for us to follow.

Cost and Licensing Advice:

It is extremely cost effective and can be very productive once you run it for a year. There is also a subscription base for startup companies which can scale and grow as the business grows.

Other Solutions Considered:

We have looked at Oracle and SAP B1, but the technicalities involved to build a vertical solution business in those products are not easy and sustainable for a small partner like us.

Other Advice:

Don’t attempt to customize to your needs. The first step is to work around existing functionality and then think carefully before jumping into customization.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are business partners.

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