Microsoft Exchange Review

A stable and scalable business email and calendaring server that's user-friendly


What is most valuable?

It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail.

What needs improvement?

From a security point of view, Microsoft should enhance the new features. Technical support could also be better.

For how long have I used the solution?

I have been working with Microsoft Exchange for about three or four years.

What do I think about the stability of the solution?

Exchange is a very good Microsoft product, and it's very stable. It's rare to face issues like mailboxes, but troubleshooting is very easy.

From a security point of view, Microsoft Edge's role is very good. This is because the Edge server is not part of an internal network. If there's a vector attack on Exchange, it will affect only the internal Exchange Edge server and not our private network or DMZ.

What do I think about the scalability of the solution?

This product is reliable and very scalable. We have almost 5,000 users at the moment.

How are customer service and technical support?

Technical support is average at best. Many times Microsoft engineers took a long time to support us after we logged a case. 

What other advice do I have?

Microsoft Exchange is for any company with 400 to 500 people, but a mid-size company can also use this product. It's not very costly for them. The alternative many companies are using is Gmail desktop services with about 100 users. I don't know about the quantity, but many companies are using Gmail as a free service because they don't want to invest in other products like Microsoft Exchange or Microsoft Office 365.

On a scale from one to ten, I would give Microsoft Exchange a nine.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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