Microsoft Forefront [EOL] Review

The way that it automates the provisioning of accounts is valuable but there were some deployment issues.


Valuable Features

The way that it automated the provisioning of accounts for employees and students and the quick response time.

Improvements to My Organization

One of the biggest pain points was that username changes were not automated and caused problems. Now username changes are just so easy.

Use of Solution

I've used it since September 2012.

Deployment Issues

Yes, but, they were not show stoppers.

Stability Issues

No issues encountered.

Scalability Issues

We did not need to scale, however, it is holding up with the regular growth.

Customer Service and Technical Support

Customer Service:

We have engaged Microsoft consultants to give us direction. That has greatly helped.

Technical Support:

The technical support by the consultants was very good.

Previous Solutions

Yes, we used Sun IDM. However, Oracle was killing their product and the licenses would cost a lot, besides the cost of implementation.

Initial Setup

The initial setup was mostly straightforward, since we had a game plan.

Implementation Team

We had a partnership between Microsoft and an in-house team.

ROI

Our ROI is that we can provision users accounts within 30 minutes of them being put into the system.

Pricing, Setup Cost and Licensing

The original setup cost was all inclusive about $100k.

Other Solutions Considered

Yes, we did evaluate other options. However, since we used Active Directory and Exchange, it was much easier to go to Forefront Identity Manager.

Other Advice

  • Have a proper game plan
  • Know your business processes
  • Have good consultants
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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