Microsoft Identity Manager Review

Protects our company documents and integrates with our SharePoint Global Portal

What is our primary use case?

Our primary use case for this solution is to secure the identity of our customer. It is required for compliance and for making our systems very secure.

How has it helped my organization?

This solution helps in that it adds to our security.

What is most valuable?

The most valuable feature is that it provides protection for our company documents.

This product integrates with our SharePoint Global Portal.

What needs improvement?

This product was only launched two or three years ago, and it is still in the process of becoming stable.

We have to make use of the current feature set before looking for new features.

For how long have I used the solution?

Very recent implementation.

What do I think about the stability of the solution?

This product was launched two to three years back and it is becoming stable.

How are customer service and technical support?

The technical support for this solution is ok.

Which solution did I use previously and why did I switch?

We began using this product because we moved to the cloud. Earlier, we were using on-premise systems and at that time, this kind of security was not needed as much. 

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a consultant for the deployment of this solution and our experience was ok.

What was our ROI?

We are not looking specifically for ROI with this product. Rather, it is used for compliance.

What other advice do I have?

I would recommend this product to a colleague at another company.

I would rate this solution a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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