Microsoft Intune Review

The most valuable feature is the integration with Office 365 and Azure.


What is most valuable?

The most valuable feature is the integration with Office 365 and Azure. This is due to having the single sign-on experience, management, and policy deployment directly from the Azure console.

How has it helped my organization?

Mobile phones and devices are now delivered in a few minutes to the user and Intune does all of the configuration automatically. Before Intune, the manual process took more than one hour.

What needs improvement?

Intune has no remote control function for mobile phones to solve issues remotely for users.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Previously, we used Sybase Afaria. It was too complex and it was not stable.

How was the initial setup?

The setup was very simple and fast.

What's my experience with pricing, setup cost, and licensing?

It is good to negotiate with Microsoft as part of their other services, such as Office 365 or Azure.

Which other solutions did I evaluate?

We evaluated AirWatch, SOTI MobiControl, and IBM MaaS360.

What other advice do I have?

If they have Office 365 or Azure, Intune is by far the best choice.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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