Microsoft MDS Review

Good administration console, but the merge function needs to be automated


What is our primary use case?

Our primary use case is to have a database of customers. We also use it to manage accounts.

We have an on-premises deployment.

What is most valuable?

The most valuable feature is the administration console.

You can import data from Excel.

What needs improvement?

In the next version, I would like to see integration with Azure.

The duplication feature is not so good.

The merge function should be improved to include better automation. For example, if two people have the same name, address, or mobile number then the records should be automatically merged. As it is now, I have to merge these records manually.

I would like to be able to generate a report of current operations.

For how long have I used the solution?

I have been using this solution for between two and three years.

What do I think about the stability of the solution?

I have had some errors that seem to be related to memory usage when there is a lot of data.

How are customer service and technical support?

I have not been in contact with technical support. When I encounter issues I search for solutions on the web.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup of this solution is not complex.

The solution took us approximately one month to develop, and then one day to deploy.

What about the implementation team?

I performed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is good.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

What other advice do I have?

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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