Microsoft Office Communications Server Review

It is user-friendly. Unskilled workers can use it comprehensively.


What is most valuable?

Its agility and simplicity are the most valuable features.

It is user-friendly; simple unskilled users/workers/clerks are able to use the tool easily and comprehensively.

How has it helped my organization?

It saves costs, time, and energy. It improves the relationship with my customers.

What needs improvement?

Factors such as the flexibility, price, and installation need to improve.

For how long have I used the solution?

I have used this solution for three months.

What do I think about the stability of the solution?

There were no stability issues experienced.

What do I think about the scalability of the solution?

At the very beginning, we did encounter some scalability issues.

How is customer service and technical support?

I would give the technical support a eight out of 10 rating.

Which solutions did we use previously?

Previously, I was using a different solution. I switched for the price.

How was the initial setup?

The setup was complex again because of the different parameters involved.

What's my experience with pricing, setup cost, and licensing?

I advertise mostly about the price.

Which other solutions did I evaluate?

This product was the only one that I tried.

What other advice do I have?

You will need side-by-side help from an expert.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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