Microsoft Office SharePoint Server Review

Document management enables sharing with external users and integrates well with Office apps and Microsoft Flow


What is most valuable?

The solution's most valuable features is its document management. It allows sharing with external users and integrates well with Office apps and Microsoft Flow.

The interface is okay for the type of work users do on it.

What needs improvement?

The licensing needs to be improved, especially when there are a lot of users. It's okay if there are a handful of users, but when there are 20 or 30, paying monthly for all of these licenses is difficult.

The solution needs to enable better sharing capabilities between users and external users. Several users also have problems with linking their emails to their Microsoft account.

What do I think about the stability of the solution?

The solution is mostly stable. If the service is not available, it's only for a few minutes and will restore without any intervention needed from our side.

What do I think about the scalability of the solution?

We can help our customers scale easily. It's not a problem for them, because they are small and medium-sized companies.

How are customer service and technical support?

Techincal support is good. I am able to open cases through the partnership channel to Microsoft and they solve any problems we have. I don't have issues dealing with them.

How was the initial setup?

The initial setup is straightforward. Deployment takes anywhere from two weeks to a month.

What other advice do I have?

I've been using the solution for four years. We use the public cloud deployment model. There's no on-premises deployment model. We are a Microsoft partner and typically work with small and medium-sized companies (about 50-80 employees).

Normally I recommend this product. However, there are others in the market that could offer the same capabilities or the same features, but at the same cost without a license.

I'd rate the solution eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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