Microsoft Power Automate Review

Good for small to medium size organizations; integration needs improvement

What is our primary use case?

We carried out a successful POC on Power Automate Desktop. It was right after they launched and we were the first to demo it. We used it in a project for one of our clients. We used the desktop version but it's stored in Power Automate cloud. The solution is used for banking processes such as credit and debit transactions. We are partners with Microsoft and I'm the CTO.

What is most valuable?

We jumped onto this solution because it's very reasonably priced. The solution was for a medium size organization and they didn't want to spend a lot on such a product. It's a good solution for small to medium size organizations. 

What needs improvement?

Looping can be a bit tricky in Power Automate. In addition, the solution doesn't provide an option to view two to three conditions, you can only view one condition. It's not like that in UiPath. Deployment should be improved so that it integrates with WinAutomation. We can't write .NET code and we can't schedule the bot without using WinAutomation. If they could include that it would be helpful for our users. Right now we do the development in WinAutomation and later integrate with Power Automate.

How are customer service and technical support?

We had good technical support. 

How was the initial setup?

Installation is pretty straightforward. As mentioned, we were the first company so we had a call with Microsoft and worked with them. We're a start up so we had a maximum of six people using the solution. 

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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