Microsoft Power Automate Review

User-friendly with good stability and good online documentation


What is our primary use case?

We're currently exploring the solution. We're doing some planning and testing. We're looking at data transformation and flows.

How has it helped my organization?

There's the potential to save a lot of time by reducing the time it takes to do processes. It may even save us costs.

We're looking to monitor more projects in the future, however, right now, we're mostly in the testing phase. 

What is most valuable?

The tool is very good at implementing automation within processes. It's saved us from doing a lot of manual processes.

The tool is very effective. 

The features on offer are very good.

The product gives us a lot of very useful metrics that we can use.

The entire solution is extremely user-friendly.

There's good documentation online and I find the solution offers pretty good overall communications.

What needs improvement?

There are some gaps and a few areas of the solution that are still a bit complicated and confusing.

I've had issues with reordering columns. When I tried to do it, it seemed to take a long time, and then, later, it gave me some kind of error. 

For how long have I used the solution?

We've only been using the solution for the last two months or so. 

What do I think about the stability of the solution?

The solution is quite stable. We haven't had any issues in that sense. It's reliable. It doesn't crash or freeze. It's not buggy. It's been good.

What do I think about the scalability of the solution?

I'd say the solution can scale. We haven't had any issues in that sense. If a company needs to expand it, it can do so.

In our case, right now the users are minimal. We have maybe five users in total. Some are in IT and a few are in other departments.

How are customer service and technical support?

We likely need support at this time. Mostly we've been dealing with online assistance and documentation. We're testing the product. To get it up and running, we'll likely need some help and may need to reach out to technical support to get asssitance.

How was the initial setup?

The initial setup isn't as straightforward as we hoped it would be. We had some issues specifically with the initial configuration. It was a bit difficult.

Deployment times vary. For us, it might have taken about four weeks or so.

What about the implementation team?

We handled the implementation ourselves. We did a bit of research and tried to tackle it internally. It was just to get started. When we do a bit more of a complicated setup, we will get some consultants to help us with the process.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the cost of this solution. Licensing and billing are not aspects of the product I deal with at this time.

Which other solutions did I evaluate?

While we know there are other tools on the market, currently, we're just playing with this particular tool to see what we can do.

We have looked at UiPath, however, we haven't tried implementing it yet. We just know it is an option.

What other advice do I have?

We have a partnership with Azure

I'm using the platform from the desktop version coming with Microsoft 365. I assume it's the latest version of the solution.

Based on our preliminary usage, I do recommend the solution. It is easy to start with and to try out. It's pretty user-friendly and, and there's so much documentation on how to use it. There is other information about use cases as well and some pretty good videos on how to do certain things. The community seems to be pretty strong, which is helpful for when you are starting out.

In general, I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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