Microsoft Project Review

Easy to use with a good user interface and excellent scalability

What is our primary use case?

We primarily use the solution to enter our status and our time. For each task that we're doing, we have to enter a monthly status. It's for project management.

What is most valuable?

Overall, the solution has been so much better than the previous project management tool we had been using.

It's very easy to select the projects. It's so easy to save the project, task, and hours that I want. You don't have to think about it. 

The user interface is so clean. The previous EPM product was so hard to understand in terms of the user interface.

What needs improvement?

Once we commit our status, changing it is hard. Sometimes, I may make a mistake about a holiday or something. I may not remember that there was a particular day that was a holiday and I may enter time on that day as if I worked. Sometimes I want to fix it. It would be ideal if the holidays were pre-installed so that we wouldn't make that mistake, that would be ideal. It should allow us to set it so that we cant enter time on holidays. 

I have only explored maybe 5% of Microsoft Project as we're only using it to log things. I haven't seen a lack of features.

For how long have I used the solution?

I've been using the solution for about one year at this point.

What do I think about the stability of the solution?

I haven't had any issues with stability. There aren't bugs or glitches, at least, none that I have witnessed. It doesn't crash or freeze. Overall, it's quite good.

What do I think about the scalability of the solution?

Every employee has to use this solution, and we are a sizable organization. Likely, we have thousands of users on this product.

The solution is on the cloud, and therefore it can scale so well. We have our own internal cloud, and Microsoft has a cloud as well. If a company wants to expand it, it should be able to do so with relative ease.

How are customer service and technical support?

I can't speak to the quality of Microsoft's technical support. I've never contacted them, so I can't say how knowledgeable or responsive they are. We have our own internal support. We are a very big organization, so we have an internal support team that assists us if we need help. They may reach out to Microsoft directly, however, I have no knowledge of their interactions.

Which solution did I use previously and why did I switch?

We did previously use a different project management solution. I've only seen the user interface. It's my understanding that it is called EPM, or something to that effect. I like Microsoft's solution much more. It's a better product.

How was the initial setup?

I only use the solution. I did not have to set it up. I can't speak to how easy or difficult it is to do this as I am just an end-user in the company.

What other advice do I have?

I'm an end-user and customer. My organization is a large company and we're a big customer of Microsoft.

I don't know which version of the solution I'm currently using.

My life has improved so much with Microsoft Project. It works extraordinarily well.

Overall, I would rate it at a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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