What is most valuable?
From my point of view, there are many features that are valuable for portfolio management, such as linking between company strategy and each project, resource management, overview of portfolio projects and their separate parameters for resources, budgeting and forecasting perspectives.
I also mostly use resource allocation and resource assignments to see an overview of separate resources and specific project allocation.
How has it helped my organization?
After implementing this product, the biggest improvement was with timesheet compliance with company rules, because resources had to write their allocation and time spent on each project, along with tasks across many projects. In addition, resources also had to fill in their non-project time such as administration and vacation. When they submitted their final timesheet, project managers of separate projects had to approve the specific time spent on their project and team leads approved the non-project time. After implementing this product, all project schedules were automatically actualized. This kind of automation was really helpful.
Another improvement was related to project portfolios and the initial decision regarding which new project to start at the moment and which projects should be postponed or canceled for strategic reasons.
What needs improvement?
There is definitely room for improvement with the algorithms that are used for resource allocation. There should be options for using generic algorithms or multi-objective generic algorithms with more inputs from the resource and the HR department. This should really improve the way resources are allocated to separate project tasks. At the moment, there are parameters such as resource allocation, personal calendar and availability of resource. Also the role or added primary skill of resource, but nothing else.
For how long have I used the solution?
I used this product at my previous two jobs/companies, and I also have been implementing this product since version 2007 to different customers for almost six years, together with configuration, integration and training.
What was my experience with deployment of the solution?
There are no issues with deployment when the implementation company realizes what the deployment needs as prerequisites and which steps need to be done during the process. There are also many best practices, as well. Of course, they should take into consideration many issues related to security, to database maintenance and to resources, as well.
I also had some issues with patch management, where clients have different versions of operating systems, Microsoft Office, Project Professional, etc. There needs to be some rules and policies, as in every other information system implementation.
What do I think about the stability of the solution?
I have not encountered any stability issues. I always had patch management policies and all the issues were with SharePoint Server Platform or with Project Server Queue, but this weren’t stability issues. J
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Well, the Project Server product isn’t often installed to be honest and there aren’t many people with deep-dive knowledge, so many times we use Google searches for troubleshooting.
Which solution did I use previously and why did I switch?
I did not previously use a different solution. Some customers use Excel to drive projects, some of them use Primavera or some cloud-based products like Trilio, etc.
How was the initial setup?
Initial setup was complex from the point of view of the complete implementation. Setup of the product from the installation point of view was simple, because it is only an add-on for SharePoint Server. In SharePoint Server 2016, Project Server is only a new service, which can be turned on or off.
What about the implementation team?
I work for a reseller as the Head of the Microsoft Department and as the Principal Architect. The level of expertise on my team is good J
What was our ROI?
If there processes already exist in the company, let’s say 1-1.5 year ROI; otherwise, about three years.
What's my experience with pricing, setup cost, and licensing?
Well, for the on-premise version, there are only CAL licences, not any other types, so you only need to buy a Project Server licence and then CAL licences for access. Important and often problematic are licences for SQL Server, or Windows Server (the domain controller is important).
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
Which version of this solution are you currently using?