Microsoft Remote Desktop Services Review

Easy to set up, performs well, and saves us money on hardware costs


What is our primary use case?

We are using Microsoft Remote Desktop Services for small-scale virtual desktop applications. It is utilized for normal desktop usage.

How has it helped my organization?

This solution saves us time and money because running applications directly on the server means that we can use lower-priced, entry-level computers for the users.

What is most valuable?

The most valuable feature is performance. We run all of our applications on the server and access them using this product, which is must faster than upgrading all of the desktops.

What needs improvement?

It could be made simpler from a management perspective.

It should be easier to set it up for desktop printing.

For how long have I used the solution?

We have been using Microsoft Remote Desktop Services for about five years. When we started using this product, it was called Terminal Services.

What do I think about the stability of the solution?

This product is quite stable and we have never had any problems with it.

What do I think about the scalability of the solution?

Given our usage, we have not had to deal with scaling this product.

Which solution did I use previously and why did I switch?

I've worked with VMware Horizon and Citrix before.

VMware Horizon is easier to manage, although the Microsoft product is easier to install than other solutions.

How was the initial setup?

The initial setup is relatively easy. In that regard, Microsoft is easier to install than the VMware ones that I've worked with, as well as Citrix.

What about the implementation team?

We set everything up ourselves and I haven't had the need to consult anybody else for technical support.

What's my experience with pricing, setup cost, and licensing?

The pricing could always be improved.

What other advice do I have?

Overall, this product works well, it is fine for the purpose that we use it, and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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