Microsoft Remote Desktop Services Review

Easy to set up, quick to deploy, and the desktop virtualization is good

What is our primary use case?

We are a solution provider and this is a product that we implement for our customers.

We use Microsoft RDS in conjunction with VMware for desktop virtualization.

What is most valuable?

The most valuable features are the desktop session and desktop virtualization.

What needs improvement?

My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast. The details of RDP are available to everyone and it has been used in industry for many years, so people know what points are vulnerable. If there were a patented protocol available as an option then people would be happy because they will be more assured of the security. Tweaking this would be really good in terms of security.

For how long have I used the solution?

I have been working with Microsoft Remote Desktop Services for between five and six years.

What do I think about the stability of the solution?

Microsoft RDS is reliable.

What do I think about the scalability of the solution?

It is really easy to scale-up or scale-out. Just add one, two, or three cells and it works. It's really straightforward.

How are customer service and technical support?

I have never been in contact with Microsoft technical support.

How was the initial setup?

The initial setup is pretty straightforward and I haven't had any issues in the past three years.

What's my experience with pricing, setup cost, and licensing?

The solution has a perpetual license and it is purchased upfront.

What other advice do I have?

My advice for anybody who is considering this solution is that it is really easy to set up and it can be deployed in an urgent manner, depending on the environment. If you need remote access and do not have the expertise, yet it is an emergency situation, then this could be a great product.

If you're looking for a good end-user experience and you're concerned about all of the features, then Microsoft does not have all that VMware does. It can do almost everything, but there are some features that it does not support.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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