Microsoft System Center Review

Management Packs help implement best practices, but needs more flexible reporting

What is most valuable?

Management Packs for Microsoft-specific products, which help us implement the best practices for each product.

The detail in the alarms is great.

What needs improvement?

Less server consumption would help, as would better, more flexible reports.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

No problem with scalability.

How is customer service and technical support?

I have never needed technical support for this product.

Which solutions did we use previously?

We used WhatsUp Gold, but System Center came with our Microsoft license.

How was the initial setup?

It's is complex because there are a lot of divisions, and the management of the rules applied to the server are complex.

Which other solutions did I evaluate?

We didn't evaluate others before going with this, but we are actually analyzing Operations Management Suite, a powerful integration with SCOM 2012 R2.

What other advice do I have?

Don't install all the Management Packs at the same time; this is key.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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