Microsoft System Center Review

Mature solution with good deployment and asset management features


What is our primary use case?

I use this solution internally. We use it to manage all of the devices across the organization. 

How has it helped my organization?

The deployment and asset management features are the most valuable. These are the product's main features. 

It has other features like remote sharing but we don't use those features. 

It's a mature product. 

For how long have I used the solution?

I have been using Microsoft for four years. 

What do I think about the stability of the solution?

It's stable. We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable. 

What do I think about the scalability of the solution?

It is scalable. Scalability doesn't need any improvement. I can't have an entire view of this product because it's a very complex product and we use it now for basic stuff. 

How are customer service and technical support?

I have contacted Microsoft support. They were good. 

How was the initial setup?

The initial setup was complex. A regular IT person cannot handle the installation. You should have a senior-level employee handle the deployment. 

It took a few days to configure and deploy. 

My own team deployed it. 

What other advice do I have?

Take a minute to learn more about the tool. It's powerful. Do a bit of training. 

I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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