Microsoft Teams Review

Excellent integration features, particularly document sharing

What is our primary use case?

Our primary use case of Teams is for meetings, but we also use it for document management and chatting, things like that.

What is most valuable?

I would consider document management a valuable feature. It's really the integration, being able to create groups to share documents that I think is the best. In other words, I can set up a meeting and associate documents to that meeting and everybody can see it. 

What needs improvement?

I think the solution would be improved by giving people the ability to call into meetings. I don't think we have that ability yet.

For how long have I used the solution?

I've been using this solution for nine months. We're partners with Microsoft and I'm the chief architect in our company. 

What do I think about the stability of the solution?

This is a solid and stable solution. 

What do I think about the scalability of the solution?

The scalability of this solution is good. We have almost 140,000 users in this company and Teams is used extensively. 

How are customer service and technical support?

The technical support is good. 

What other advice do I have?

I would recommend spending the time to learn the product, there is a learning curve.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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