MicroStrategy Review

Good reporting and analytics, scalable, and has responsive support

What is our primary use case?

The primary use case of the solution is for management reporting and analytics across many different subject areas.

How has it helped my organization?

It's an information delivery mechanism to pull all of our data into one central tool, allowing us to look at key metrics across the organization.

What is most valuable?

The most valuable features are the scalability and management reporting.

What needs improvement?

They need to do a better job in its ability to allow end-users to produce their own reports, metrics, and self-service business intelligence.

MicroStrategy is a complex tool and you need to have a MicroStrategy architect. 

In the next release, I would like to see better visualization and more service audience or functionality.

For how long have I used the solution?

I have been using MicroStategy for ten years.

They have recently changed the version numbering and they go by years now. We are using version 2019 in the cloud.

What do I think about the stability of the solution?

It's very stable and we have not experienced any issues.

What do I think about the scalability of the solution?

This solution is the most scalable BI platform in the world. There is no other BI platform that is in its class. We have used all of them.

It's used by our analysts, our franchises, and by our executives.

We have 40 users inside the company and 4,000 users outside the company.

We plan to increase the usage of MicroStrategy. We are probably going to go as high as 8,000 users.

How are customer service and technical support?

We don't leverage technical support a lot because we have our technical resources on-site, but if we do call them, they are good at responding.

Which solution did I use previously and why did I switch?

Previously, the main solutions that we used were Tableau, Microsoft Power BI, and Amazon Quick Site.

We were using Oracle OBIEE, which is a Business Intelligence Enterprise. We moved from OBIEE to MicroStrategy.

How was the initial setup?

The set up takes a while, but once it's set up it's an automatic mode.

We hired someone that had the consulting experience and became our permanent team member.

What's my experience with pricing, setup cost, and licensing?

We have the best pricing available, but we can't disclose that information.

What other advice do I have?

We have two ways of using this solution. We have an SSBI, which is self-service intelligence. We also have an enterprise-class, where we publish everything on the web, from tablets to phones, for our end-user base who are franchises.

It is the best for large scale deployments, but you cannot become a MicroStrategy shop without having the right technical resources on the team.

Don't even think about it, if you don't want to spend the money for the right person.

I would rate this solution an eight out of ten.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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