For how long have you used this product?
- 5.5 yrs
Which features of this product are most valuable to you?
- Dynamic and user friendly
What areas of this product have room for improvement?
- Easy Performance tuning is required on MSTR Desktop.
Did you encounter any issues with deployment, stability or scalability?
Did you previously use a different solution and if so, why did you switch?
- In MSTR itself we have alternative for different solution
Before choosing this product, did you evaluate other options? If so, which ones?
- Yes I have done comparison with Cognos and SSRS reporting tool.
How would you rate the level of customer service and technical support?
- 6 out of 10
Was the initial setup straightforward or complex? In what ways?
- Straight but only have to install all depending software’s.
Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
What is your ROI on this product?
What was your original setup cost for this product and what is your day-to-day cost of using this product?
- License base so no day to day cost
What advice would you give to others looking into implementing this product?
- Really good product which have its in built powerful feature like performance, attractive