MicroStrategy Review

It has helped a lot of business users gain insight into their business but the developer friendliness needs to be improved a bit.


What is most valuable?

  • Robust architecture
  • Scalable reports and scorecards
  • Integration with other products

How has it helped my organization?

It has helped a lot of business users gain insight into how their business is doing.

What needs improvement?

The developer tool-kit is bit like that of late 90's and the developer friendliness needs to be improved a bit.

For how long have I used the solution?

I've used it for over four years.

What was my experience with deployment of the solution?

No major issues.

What do I think about the stability of the solution?

None as of now.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good. The support site is very helpful.

Technical Support:

Very good. The tech support team responds very quickly.

Which solution did I use previously and why did I switch?

No solution was used previously.

How was the initial setup?

The setup is well documented and is easy to do.

What about the implementation team?

We used an in-house team.

What was our ROI?

As the licensing cost is, relatively, not high, it provides great ROI.

What other advice do I have?

A must have Gartner leader BI tool. Tableau and MSTR can complement each other but I would put my money on Microstrategy..

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More MicroStrategy reviews from users
...who work at a Financial Services Firm
...who compared it with Tableau
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