- Ease of use
- Multi-sourcing ability
Many of my users have iPhones and iPads, and being able to deliver mobile dashboards to them is a great asset for them. The coming years will prove that traditional desktop reporting and even working will be a thing of the past. All industries are moving towards mobile reporting and away from physical reporting (paper). Being able to deploy mobile reports on our user’s iPhones puts the necessary data they need at their fingertips. And actually, in 2017, I plan on pushing some Apple Watch reports.
Improvements to My Organization
I have created some transaction services reports that allow the field to comment on issues that the c-level might have questions on. This in turn creates a very open and productive environment.
Room for Improvement
https://www.itcentralstation.c...It would be great if MicroStrategy could incorporate into the Reporting Services dashboards the adaptive response that a Visual Insight dashboard has; being able to auto-adjust to the peripheral. When you create a Visual Insight dashboard, it would auto-adjust according to what the user is using to see the report; be that iPad, iPhone, or laptop.
The drawback to a Visual Insight dashboard is that it doesn’t come with as many reporting options as a Reporting Services dashboard. The drawback to a Reporting Services dashboard is, if you have users that span multiple ways they see the data – laptop, tablet, or phone – you have to create a specific dashboard for each.
Use of Solution
I have used it for 12 years.
I have not encountered any stability issues.
I have not encountered any scalability issues.
Customer Service and Technical Support
The level of technical support depends; if it’s an easy question, then they will quickly answer the question. I find the majority of my help via the knowledge base.
Up until a year ago, I used ProDiver. We switched because our company merged with another and they were using MicroStrategy.
We are a Windows environment, so set up was very easy.
Other Solutions Considered
Before choosing this product, We didn’t evaluate other options.
MicroStrategy depends heavily on your data, so don’t purchase it if your company doesn’t plan to make investments to warehouse its data.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sep 14 2016