What is most valuable?
The ability to create VI’s which are easy for front end users to manipulate in order to see the data they wish to see.
Visual Insight allows the developer to create reports and/or cubes as the foundation and the end user can easily pull any of the metrics and attributes into the report, graph or other visualization without requiring technical reporting knowledge. This really gives the end user the ability to manipulate the data as they see fit. They can see as little or as much detail as the report/cube allows.
How has it helped my organization?
The ability for end users to self-service on ad-hoc reports.
What needs improvement?
Instead of using a lot of table joins within MSTR, we have had to rely on ETL for those same reports and then expose that view/report in MSTR. A couple of reasons for this are slowness when running the report inside MSTR and difficulty in setting up left joins when using multiple tables.
For how long have I used the solution?
We have been using the solution for about three years.
What do I think about the stability of the solution?
We have not encountered any stability issues. Only a few outages that have always been resolved quickly.
What do I think about the scalability of the solution?
Scalability issues have been the most significant which we have faced.
How is customer service and technical support?
This is not an area I have to deal with much but from what I have heard it seems to be good.
Which solutions did we use previously?
We previously used SSRS. We still use this sometimes but have been working to transition to MSTR. MSTR gives the end users more flexibility when looking at reports.
How was the initial setup?
The setup was complex. Our warehouse was completely rewritten in order to fit the MSTR model.
What's my experience with pricing, setup cost, and licensing?
We have no specific comments regarding this issue.
Which other solutions did I evaluate?
We evaluated others but I was not part of that decision making so am unaware of other options being looked at.
What other advice do I have?
Find other companies who are willing to share their experience and the lessons learned when setting up their environments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 23 2017