MicroStrategy Review

The data governance leads people to trust the data they have


What is our primary use case?

We mostly do reporting for the business units. It is performing very well.

How has it helped my organization?

The data governance leads people to trust the data that they have, and they know where to get it.

In 2018, we are planning to use the semantic layer. We are also planning to look at investing in mobile analytics.

What is most valuable?

The data governance is the most important thing.

What needs improvement?

I have not seen the data-wrangling capabilities in 10.10. If that is not good, then that. Then, it needs better visualizations.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

How is customer service and technical support?

Technical support is awesome. I have a specific contact who answers me correctly when I ask questions.

How was the initial setup?

I was not involved with the initial setup, but will be involved with an upcoming upgrade.

Which other solutions did I evaluate?

If MicroStrategy can do what Tableau does, then we would like to have one platform.

What other advice do I have?

Consider the maturity of MicroStrategy's data model. 

Most important criteria when selecting a vendor: Going forward, it will be integration with other platforms, like Salesforce and Hadoop. 

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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