MIMIX Review

We can perform nightly backups of our production system without taking our production system offline, but be sure to compare prices with other solutions before choosing.


What is most valuable?

MIMIX provides local and remote data replication for us, up to the minute. Knowing that our data is in multiple backup locations, provides us with piece of mind as far as a disaster recovery situation is concerned.

How has it helped my organization?

Because we have our production data replicated to a local LPAR, we can perform nightly backups of our production system without taking our production system offline to do them. Also, for system upgrades (software or hardware), we can perform role swaps to our backup systems, and run our processes off of the backup system. Doing this can virtually eliminate all down time associated with the upgrades.

What needs improvement?

None that I have encountered.

For how long have I used the solution?

I've been using the Professional version for seven years.

What was my experience with deployment of the solution?

I have not had any issues Visions Solutions could not resolve.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good. No concerns/issues.

Technical Support:

Excellent. Of the support personnel that I have dealt with, they are top notch in their field both in knowledge and dedication to getting the problem resolved. I have called support both during business hours and outside them, and have received great support at all times. Their online client portal is very easy and intuitive to use, and they provide many resources to give the user the ability to resolve the problem and learn for themselves.

Which solution did I use previously and why did I switch?

No packaged software. Lots of work-arounds, and piecing things together to try and replicate the same type of solution, but it felt quite inadequate.

How was the initial setup?

I was not originally involved with the initial deployment of the product, but am involved with any new enhancements.

What about the implementation team?

Vision Solutions did most of the implementation for us.

What other advice do I have?

Look at the price and what it will do for you compared to other products. There might be other products that do a similar thing, but what type of technology are they relying on? Is it efficient and here to stay? Get testimonials from others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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