Moodle Review
It's an impressive product with very comprehensive functionality.


Valuable Features

The course management feature, and the community plug-in that comes with it, is most helpful.

Improvements to My Organization

The product allows the organization to have a cost effective solution to track the training progress of 2000 staff members. At the same time, it allows a collaborative environment between trainee and trainer.

Use of Solution

I've used it for one year and four months.

Deployment Issues

The use of Moodle with Bitnami’s LAMP stack has been very smooth, and it has easy support and maintenance.

Stability Issues

We chose to deploy after a couple of minor releases, thus we were careful in our version choice, and that has resulted in a very stable product.

Customer Service and Technical Support

We can easily search for any issues and resolutions from the web, in particular the Moodle website, to resolve all our technical issues. I would say that a very effective self service environment exists to support Moodle.

Previous Solutions

We were using a commercial product, a SaaS model. However, the need to quickly deploy a solution to five global service centers in three different regions was too costly, and too time consuming, for the initial deployment assessment.

Initial Setup

Using Bitnami’s LAMP stack with Moodle helped simplify the deployment, and made it very simple and straightforward

Implementation Team

Because of the readily available information, and knowledge from the Moodle website, about the deployment architecture design, we were able to deploy the solution fully in house within a very tight time line . We were able to a very small, and compact team of five members.

ROI

We see, and estimated, a 60% productivity improvement in managing trainee learning progress. In addition, with the low cost of setup and ownership, the organization is able to save on capital expenditure.

Pricing, Setup Cost and Licensing

The original hardware cost is about US$10,000 for setting up the virtualized environment. The implementation cost was about 100 man days for the five global centers. Day to day running costs are pretty negligible as the platform has been stable, and has run with no major incidents since deployment.

Other Solutions Considered

We evaluated the options of going with the group solution (SaaS model), or to develop in house. Neither option was chosen, either because the cost was high or the time taken to deploy it would be too long.

Other Advice

Be open minded about open source solutions. Be clear about the requirements, and needs of your organization. Last, but not least, start small but be aggressive on the time-line, and preferably take an agile project approach.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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