Mozy Pro Review
Gets the job done


Valuable Features:

Central management console. The mac backup client has improved quite a bit in the past couple years. Initially in 2010 it was very bad and would often lose your entire backup forcing the user to start again. I've had good experience with the Mac backup client running silently and keeping files backed up. We've restored from a backup and it's nice to have the ability to restore specific revisions of a particular file.

Room for Improvement:

Users are allocated a specific amount of backup space, but there's no way to set that to auto increase - the backups just stop until it's taken care of. The invite process has not been easy for users. If the IT admin sets it up this seems to go fairly well, but there are many ways to screw it up. The selection of directories and files to back up can't be managed centrally, it has to be set on each user's computer.

Other Advice:

Generally pretty good backup service but remote management options of the clients are very limited. The slowness of the initial backup to the cloud can be an issue for some. It would take a lot of CPU and take a long time to move the files. This was a big problem for my CEO who is very impatient. When first implementing this to our remote workforce it was difficult to get the users to actually install the service.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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