MSP360 Backup Review

Provides connectivity to a lot of different cloud storage solutions

What is our primary use case?

It will be used for backing up workstations and as a server to the cloud. 

The primary use is for disaster recovery, but it will also be used for recovering deleted files, hard drive corruption, or stolen devices.

How has it helped my organization?

It has allowed me to implement a cost effective, highly configurable solution. It provides a good cost savings compared to our previous cloud backup.

What is most valuable?

  • Connectivity to a lot of different cloud storage solutions
  • Highly configurable
  • Email notifications
  • Scheduling options

What needs improvement?

Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default. 

For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Not applicable.

Which solution did I use previously and why did I switch?

We previously used CrashPlan Pro.

How was the initial setup?

It was very easy to set up. The initial setup is straightforward, although it could be confusing for basic users.

What about the implementation team?

It was implemented in-house.

What was our ROI?

We have a very good return on investment. 

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable, although can be quite a large upfront cost.

Which other solutions did I evaluate?

I had a brief look at other options (GoodSync and Duplicati), but Cloudberry was cheaper and Duplicati was not reliable.

What other advice do I have?

It is early in my usage, as I have only been using it for a couple of weeks.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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