Mule Anypoint Platform Review

Works well with Salesforce and CRMs, scales well, and the support is good


What is our primary use case?

We are a solution provider and we have been working with a couple of people that use this platform It is used for API integrations. It helps to integrate systems together, working towards modernizing your IT, and putting systems into the cloud.

What is most valuable?

Mule works very well with Salesforce and CRMs.

What needs improvement?

Better documentation, in particular with respect to the initial setup, would be helpful.

For how long have I used the solution?

I have been using the Mule Anypoint Platform for more than a year.

What do I think about the stability of the solution?

This is absolutely a stable product. It is going to stay for a long time.

What do I think about the scalability of the solution?

Mule is very scalable, and it is one of the prime reasons we use it. It makes for better integration when you are scaling up.

How are customer service and technical support?

We have been getting good support from the team at MuleSoft.

How was the initial setup?

The installation requires some expertise and your resources need to be certified. It is not a typical solution, so you need to have some knowledge.  

What about the implementation team?

We are a consulting group and deploy and maintain this solution for our clients.

There are several of us and the company founder and CEO is a techie, so this is his line of business.

What's my experience with pricing, setup cost, and licensing?

The license fees are a little bit expensive but you get a lot out of it. Mule is not the cheapest integration platform out there, but it deserves the price we are paying.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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