Mule ESB Review

Provides API support and management.


What is most valuable?

  • We can use Java expressions anywhere in the flow
  • Provides API support out-of-the-box
  • API management can be done using RAML

How has it helped my organization?

It is very easy to learn and implement. We were able to meet project deadlines on time.

What needs improvement?

It needs more samples. Also, the dependency on Maven should be removed.

For how long have I used the solution?

I have used Mule ESB for one year.

What do I think about the stability of the solution?

We had issues in Munit but rarely any stability issues.

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How is customer service and technical support?

Customer Service:

We had few guys from their support team.

They were excellent.

Technical Support:

I would give technical support a rating of 8/10.

Which solutions did we use previously?

Firstly, the project architecture team decided to go with Mule.

Secondly, the project was from scratch and we want only microservices exposed over API hence, Mule was a promising deal.

However, in my next project we weren't able to go with as it much pricier than its competitors. Actually, from all the other vendors.

How was the initial setup?

The setup was complex, as I came from a different background (IBM products). However, it became smoother down the line.

What about the implementation team?

We went for a training first and then it was in-house after that.

What's my experience with pricing, setup cost, and licensing?

This is expensive. In my next project, we had to go to other vendor.

Apparently, this is the most expensive ESB solution out there as there is no more Community Edition.

Which other solutions did I evaluate?

We looked at IBM IB and webMethods.

What other advice do I have?

Go for it, but first read their sample exercises.

It is a one stop solution and it is an amazing product.
However,

1. It is an expensive product

2. Expensive support

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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