Nagios Core Review

A feature-rich solution with valuable plugins and automatically escalating alerts


What is our primary use case?

We use the solution to monitor our IT infrastructure, like servers, the network, and things like that.

What is most valuable?

I like the way the solution sends alerts and how it keeps on escalating them. I also find
the plugins by which you can easily add the divisions valuable.

What needs improvement?

I am satisfied, but I think there is a little bit of improvement that can be made.

Lessening the price point would be an improvement.

I would like to see more training videos. It is a vast product and it covers so many areas and so many kinds of devices, so I do understand that it's a challenge when you want some kind of integration, or add a plugin, to always have documentation. But, yeah, as much as possible on the documentation, if it can be done better, that would be good.

If there was more application monitoring, it would be much better.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

I find the solution stable. I don't have any complaints in regards to the instability of the product. We have used this product now for quite some time and we are happy with it.

How are customer service and technical support?

For technical support, I think I would try to rate it somewhere around seven out of ten.

If you previously used a different solution, which one did you use and why did you switch?

No, this is the first one that we started using. There was nothing that we have to complain about here from the past experience.

How was the initial setup?

The initial setup was actually done by one of the vendors so we were one of the partners who collaborated with this for the installation. We were working together to do the installation and then they handed it over to us and then we took it over from there.

What other advice do I have?

In terms of advice, I'd say that you need to know what the plan is and try to understand from which direction you are going to monitor. And, to understand what additional things you'll probably want to do from your side, like putting in scripts and other kinds of automation. So the planning is everything. If there is a particular tool you want to integrate with those things have to be properly planned beforehand.

With the number of features that it has and the ease of integration, I would rate the solution somewhere close to nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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