NetApp AFF (All Flash FAS) Review

It’s the same OS as the regular NetApp FAS, so you don’t need to learn anything again. I'd like to see a one-click-and-start feature for the initial setup.

What is most valuable?

Right now, it’s the ability to have full flash based solution with NFS that's most valuable for us. Because Pure Storage does not offer that, only block storage, we need NFS for our services to work.

How has it helped my organization?

It's improved the speed, obviously, compared to what we are used to, and the latency. It’s the same OS as the regular NetApp FAS, so you don’t need to learn anything again.

All the storage for the VMs are hosted on the platform of individual companies. When you host everything on NetApp, everything needs to grow and shrink for each customer. They don’t know what their customers are using it for, but NetApp allows us to be prepared for anything without knowing anything.

What needs improvement?

I'd like to see a one-click-and-start feature for the initial setup. That means software that just asks you a few questions and takes care of the rest.

For how long have I used the solution?

We're in the process of starting a partnership, and we've been a client for five years.

What do I think about the stability of the solution?

So far quite good.

What do I think about the scalability of the solution?

The 8080 is the biggest product at NetApp so you can scale very wide. With this kind of product we have no problems at all.

How are customer service and technical support?

8/10, the two points missing is the same with every tech support, even if the customer knows very well what the issue is. Tech support still needs to go through the script to arrive at the same conclusion.

Which solution did I use previously and why did I switch?

We started with NetApp five years ago and are still with them now. At the point we started, there were no competitors. At that time, it was a really great choice and it still is today.

How was the initial setup?

Cluster mode setup was complex to do the first time, but everything else was straightforward.

Which other solutions did I evaluate?

We looked for support, stability, and that we don’t have a vendor who would disappear two years later. That is one reason we didn’t chose Pure Storage, because we don’t know where they will be in a few years. We needed a trusted partner.

What other advice do I have?

It is still cluster mode, and is complex to set up the first time. You have to plan a long time ahead during the initial setup because you don’t know how you will want to scale.

We only looked at NFS because that’s what we need. If you need flash speed and NFS today you only have AFF. If you are looking at SAN, check out all the companies and features to compare them.

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: We’re starting to partner with them.
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