For us in the health care sector, the most valuable feature is quality of service because we're able to stop the workloads from taking over other workloads that are more important.
We have storage virtual machines at work, so we're able to segregate and distinguish between different workloads. I think local HFL might as well form the natural process side of things, which is an improvement from 7-Mode.
Improvements to My Organization
We're able to treat more patients now because our workloads are performing faster.
Room for Improvement
I'd like to see online duplication, which I believe will be available with 8.3.2.
Use of Solution
We've been using it for the past four months or five months with lots of clinical applications that deal with healthcare, and VMs with SQL.
We've had no issues with deployment.
We've had no crashes. We have experienced a couple of problems based on configuration and books. I believe these issues are going to be addressed in an update, but for now I think they are just focused on the reiteration of what the best practices are.
Customer Service and Technical Support
7/10, as there were a couple of issues which took technical support some time to handle.
We have used Fusion-io for flash but nothing in SAN. We were looking to address performance issues, and NetApp addressed them.
I think we took about two weeks to get up and running. We performed initial tests and diagnostic tests, all the results of which surpassed our expectations. We were able to get 400,000 IOPS from our system processor.
We used a mix of three days with NetApp, another three days with a partner, and everything else was done in-house.
We won't have a number until we've fully migrated, but so far it looks good.
Other Solutions Considered
We were looking at Pure Storage and a couple of other vendors who had all-in-one solutions.
I think it fits a lot of peoples requirements, but I'd recommend waiting until v8.3.2 just for the additional features and to resolve some books. Other than that, it's great.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dec 11 2015