What is most valuable?
The valuable feature for us was, we started our VMware solution on a mid-tier NetApp solution. When we went to All Flash FAS our changes went form about a 5 or 10 millisecond response time to 1 millisecond. The systems actually started acting like real computers, not like a virtual system.
How has it helped my organization?
The benefits for our organization are that our customers actually noticed, and that's pretty hard to do sometimes. It was really good because they actually noticed the response times changing and that our virtualization system actually became more responsive for them.
What do I think about the stability of the solution?
Our stability has been very good. We haven't seen any down-time for five or six years probably.
What do I think about the scalability of the solution?
Scalability on NetApp is unforeseen. I'm sure we're going to buy more. I'm sure the fact that we are using clustered NetApp, we can take that stuff and move the next heads into the next cluster and then just migrate things, and nobody notices in the background. That's probably the best thing about the scalability.
How is customer service and technical support?
The technical support is really good. We don't use it that much because I have a few guys on my team that are really good with the product. But the technical support, whenever we need them, is great. We actually work with Sirius Computer Solutions, our partner. They help us figure out where we should upgrade to. They'll come in and they'll do technology things to make sure that we are going for the next solution that will help our product.
How was the initial setup?
We did the initial setup. I would say it was an eight out of 10. There were some issues but it was okay. They helped us fix it, and we figured it out. That's mostly because we just like to do it ourselves, because we want to see what we're doing and what's in our datacenter.
Which other solutions did I evaluate?
Yes, we evaluated other solutions but the NetApp solution seemed to be the best one for what we were doing, and for simplicity of moving from the current solution to the next solution.
What other advice do I have?
If a colleague was evaluating storage solutions I would tell them to buy NetApp. The decompression, the dedup, all those things that happen, are just better then everybody else's platform.