NetApp AFF (All Flash FAS) Review

We have been able to successfully use their high availability as well as run online upgrades without any disruption


What is most valuable?

It has to be the ONTAP System Manager. It is really easy to use and the interface is really clean. We are running 9.2 at the moment, and I have been able to configure it without a lot of assistance from the NetApp technical team.

How has it helped my organization?

We have been able to successfully use their high availability as well as run online upgrades without any disruption. It is the non-disruptive upgrade that has really impressed me.

We use it for our VMware environment. We store our virtual machines (VMs) and use it to run our work loads. It is used for file storage.

What needs improvement?

I have been looking at 9.3. It looks like they already have some really promising features, with the ability to import into CSV. So, this would definitely simplify the configuration without having to do point and click.

For how long have I used the solution?

They have been very solid so far, in the five months that I have used the product. I have not seen any outages and their support is outstanding.

What do I think about the stability of the solution?

It has been very stable so far.

What do I think about the scalability of the solution?

We have scaled so far to another unit and have a FAS2620 that we recently added. We were able to get that up and running without disrupting the environment.

How is customer service and technical support?

Their tech support is very responsive. We have been able to put P1 cases in and we have gotten responses within the hour.

How was the initial setup?

I was involved in the initial setup. We have an AFF and a FAS. We were able to set those up in a cluster.

Which other solutions did I evaluate?

There were other vendors on the list, primarily EMC and HPE, as they are the other players. NetApp came in at a better price.

I came from an EMC shop with block level storage and found that NetApp was a lot easier to manage and configure. From a learning curve, it was easy for me to set up and pick up.

What other advice do I have?

Definitely give them a chance and see if the solution works for your environment. If you are doing block level storage, maybe try NFS.

Most important criteria when selecting a vendor: price.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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