How has it helped my organization?
NetApp has been excellent. Performance has improved significantly.
Because it has been used to deploy the virtualization solution, the consolidation helped optimize its center space, in terms of power, cooling, and so on and so forth. Therefore, we have had significant optimizations across the board. Also, there are SVUs to deploy virtualization solutions for our customers.
We are more like to consider NetApp for mission-critical storage systems based on our experience with AFF, which is currently being deployed for core banking applications as well.
What is most valuable?
- The Snapshot, SnapMirror, and SnapRestore functionalities.
- It is very easy to manage.
What do I think about the stability of the solution?
It is very stable. We've had no problems. Drives last for a very long time with very minimal failure, if any at all. Support is also excellent.
What do I think about the scalability of the solution?
It's extremely scalable with minimum downtime when one has to do the scalable solution.
How is customer service and technical support?
They are very efficient. Once you open a case, you have an engineer who is assigned and stay with you until the problems are resolved. We are reaching the right person quickly and easily.
Which solutions did we use previously?
Previously, we were using external drives for backup solutions before we came across NetApp. We switched because of the features NetApp comes with, then the ease of use.
How was the initial setup?
I was involved in the initial setup. It was all straightforward.
What's my experience with pricing, setup cost, and licensing?
Price is always good, as long as price is coming down, especially for flash systems. The entry point for potential customers, who are looking at coming onboard for flash systems, it may be a bit expensive. It would be good if the price comes down.
Which other solutions did I evaluate?
There was EMC and IBM.
NetApp has always had a good name in the industry for providing excellent solutions, especially with the added protection functionalities, Snapshot, SnapRestore, and SnapMirror features. It makes it easy to have One-Box that provides all the solutions a customer would need to protect their data.
We decided on NetApp because of ease of use.
What other advice do I have?
We use both block and file storage.
With the current release of the ONTAP also, it's going to be easy to migrate the data to the cloud, which is very good because of the trend of doing hybrid solutions now.
NetApp is doing a perfect job. Just go NetApp. You won't go wrong.
Most important criteria when selecting a vendor:
- A solution which is fast.
- It is reliable.
- Support is excellent.
- Ease of use.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Oct 23 2017