What is our primary use case?
We have a multi-tenant shared solution that we use with Quality of Service to provide bare metal as a service and IP storage to our customers. We keep it very simple. It's an automated solution which customers configure on a portal and then it automatically configures storage for them.
How has it helped my organization?
The solution has drastically and positively affected IT's ability to support new business initiatives. It's a very easily automated solution using REST APIs.
Combined with OnCommand, the solution the solution helps improve the performance of our enterprise applications.
What is most valuable?
The most valuable feature is the ability to do QoS and keep customers from harming other customers in that solution.
What do I think about the stability of the solution?
It's very stable. We have not yet had any issues. All solutions have issues, but we have not yet had any with this one.
What do I think about the scalability of the solution?
We scale up to 64 nodes in a cluster and then we just keep scaling clusters. We've had no issues with scalability.
How are customer service and technical support?
We've been a partner of NetApp for a very long time. Their support is very good. We use a lot of direct NetApp engineering resources, as a partner at our scale. We tend to work hand in hand with NetApp.
Which solution did I use previously and why did I switch?
For our use case, we were automating what we were doing so we chose to use the All Flash REST APIs.
How was the initial setup?
Our initial setup involved a lot of development. It was complex mainly because we had to make it simple. We had to simplify it for our own customers, so it was complex for us but it's a very easy solution for enterprises.
What was our ROI?
The solution is too new for us to see ROI yet.
Which other solutions did I evaluate?
Dell EMC was our other option. Both Dell EMC and NetApp are partners of ours. We went with NetApp because of relationships and ease of set up.
What other advice do I have?
It's a pretty stout solution. NVMe is coming and pretty much everything we want is on their roadmap.
In terms of connecting it to public cloud, we are a public cloud so we connect to ourselves. When it comes to setting up and provisioning enterprise applications using the solution, it depends on the customer use case. Some are quick, some are really complex.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Nov 04 2018