NetApp Cloud Volumes ONTAP Review

Very comfortable to learn and work with when managing upgrades and maintenance

What is our primary use case?

We mostly use it for disaster recovery.

How has it helped my organization?

We are using Cloud Volumes only for our NAS storage, not FAS, which includes Windows, Linux, Solaris, and VMware.

We are remotely able to manage data.

We have performance monitoring, but there is not much load. Sometimes, we use it to trace performance when there are performance-related issues. We will then log a case based on what needs to be checked, like a network issue.

What is most valuable?

The flexible volumes are its most valuable features because we can increase and decrease the volumes. 

There is unified storage, which provides flexibility. It is set up perfectly for performance and provisioning. We are able to monitor everything using a separate application. It provides error and critical warnings that allow us to take immediate action through ONTAP. We are able to manage everything, log a case, and follow up with the support team, who can fix it. That is how it is unified.

We can take a Snapshot. We created a snapshot policy for the cloud, non-cloud, and test so there are three policies. We take Snapshots daily and weekly. This hardly takes any of our attention.

It is very comfortable to learn and work with when managing everything, e.g., with upgrades and maintenance. We can do everything perfectly. 

What needs improvement?

They don't provide training documentation where we can learn about the back-end architecture and how it works. I have needed this type of documentation for Cloud Manager, its AWS integration, and managing the on-premise back-end. We would also like to learn about future enhancements from documentation.

For how long have I used the solution?

I joined Baxter International six months ago. That is how long that I have been using the solution.

What do I think about the stability of the solution?

It is stable compared to other storage solutions. 

It provides a stable storage for flexibility. Everything is perfect and works quickly.

We upgraded last month. I am not a fan of the upgrade to 9.7.

What do I think about the scalability of the solution?

Everything is fine with the scalability.

We have more than 10,000 people using the solution on the cloud. 

The company has more than seven filers and controllers each. 

There are four people managing Baxter International's storage in India and the UK. Two people manage this device, a senior technical associate and myself.

How are customer service and technical support?

The tech support is wonderful. They provide support in a timely fashion. They have provided support to us on knowledge base related issues, fixing them without any problems.

Types of issues we have logged:

  • Time sink.
  • Getting a warning alert about not being able to connect to Cloud Manager when we log into it. The support has provided links, but this particular issue is not fixed yet.

How was the initial setup?

We are currently in the process of deploying the new NetApp box and are unable to deploy it. We are getting some errors. We are working the the network team to fix this.

I still need to learn about SnapMirror with the new migration.

What about the implementation team?

The operations team did the setup.

What was our ROI?

I am not aware if it saves money on storage. This is managed by senior people.

Which other solutions did I evaluate?

I have used IBM and Hitachi.

What other advice do I have?

The product is secure.

Cloud Manager also works quickly.

I would rate Cloud Volumes ONTAP as a nine (out of 10).

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
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