NetApp EF-Series All Flash Arrays Review

Low latency was what geared us towards the EF but their willingness to work with us was also important

How has it helped my organization?

We use if for low latency, high performance, OLTP database. It's dedicated to a single application.

The benefits are better up-time, better response time.

What is most valuable?

Low latency.

What needs improvement?

It needs a better management tool.

What do I think about the stability of the solution?

We found it very stable.

What do I think about the scalability of the solution?

Not very scalable.

How is customer service and technical support?

We use tech support and it's pretty good. The system was stable so we really didn't need a lot of support or a lot of help. The few times we called, we got the right answer.

Which solutions did we use previously?

We were using ONTAP, a FAS system before, and we couldn't deliver the performance that was needed. We were missing our SLAs. We looked at some other solutions from other vendors and EF gave us the best performance, price, and value.

What other advice do I have?

In terms of important criteria when selecting a vendor, and how important consistent low latency is compared with other criteria, I think what's important is the partnership that we have with them, the relationship that we have with them, that they are willing to work with us to find a solution.

At the end of the day, low latency was what geared us towards the EF. That was the best proposition on the table.

It gave us the performance we were looking for, at an excellent price that no one else was able to beat. We already knew the solution through the E-Series, so we knew how to work with this type of system, we had that familiarity. It's simple to manage. It was a no-brainer, in this case.

I think it's definitely worth taking a look at this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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