NetApp FAS Series Review

We can add additional heads with the same IOPS, but we need better documentation for customers to understand automation of APIs.

Valuable Features

The flexibility to use in OpenStack with multiple data types, Cinder, Swift, etc.

Improvements to My Organization

Feasibility to use multiple protocols to talk to device, be it direct attached or Cinder/Swift, and the ability to use it as storage behind guest instances on cloud (commonly known as boot-from-disk).

Room for Improvement

When speaking with the NetApp CEO, we told him that we need better documentation for customers to understand automation of APIs. We want it all there and robust. Boot-from-disk allows me to use disk from Netapp, and understand how to set that up should be documented so I can teach my staff how to do that.

Use of Solution

We've been using NetApp products for 15 years.

Stability Issues

No issues encountered.

Scalability Issues

As we continue forward, we can add additional heads with same IOPS.

Customer Service and Technical Support

I've never had to call tech support, but we’ve had them call us to tell us we were about to have a problem.

Initial Setup

It was very straightforward with OpenStack, very well-documented, and supported. I wasn’t an OpenStack admin when I started, so the ease of use was critical to me. Straight from the horizon dashboard from OpenStack and I was up and running in 15 minutes

Other Advice

  1. Define use cases because we’ve come across where we didn’t do so correctly, and we had to go back and re-architect everything. This was our failure.
  2. Really engage with NetApp to understand how you use the nuances of things like the APIs.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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