NetApp OnCommand Insight Review

Performance and monitoring of events give us real-time system status and overall improved visibility

What is most valuable?

  • Performance monitoring
  • Monitoring events happening within the cluster
  • Notifications we're receiving, mainly for monitoring

How has it helped my organization?

We can see the real-time status of the systems and, of course, monitoring. We have visibility in general.

What needs improvement?

There was a minor issue where we were receiving a notification that a cluster was not available, or communication to the cluster. OnCommand Manager could not reach a cluster, which is really much like a false positive. The minor issues were communications within the systems.

For how long have I used the solution?

We have used the product less than a year; we installed probably six months ago.

What do I think about the stability of the solution?

It's a stable solution. Sometimes we receive a small number of false-positive alerts, but in general we can monitor the system efficiently.

What do I think about the scalability of the solution?

Very scalable.

How are customer service and technical support?

I have opened a few cases with NetApp support and, of course, I received valuable information. I was able to get through to the right person.

Which solution did I use previously and why did I switch?

This is part of a migration, of migrating storage from EMC to NetApp. Once we migrated some data to NetApp storage we deployed OnCommand, the application as well, at the same time.

How was the initial setup?

I was not involved in the initial setup of this product specifically, but now I'm involved in migrating from our current version to the new release that is available, which will help us to resolve the issues we've experienced.

What other advice do I have?

We are in the real estate industry. We are using NetApp storage to store various types of data: flat files, file servers, we have host of Microsoft Sequel Server databases, Oracle databases, so we're using a wide range of data to store.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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