NetApp ONTAP Review

Reliable hardware with good storage and very scalable


What is our primary use case?

Our client's primary use case is for the storage aspect of the solution, mainly for the block size.

What is most valuable?

The reliability of the storage is the solution's most valuable aspect.

The hardware of the solution is very reliable and there are hardly any issues at all. There rarely are failures, especially when you compare it to other vendors, which have a higher failure rate.

For example, HPE tends to be more prone to disc failures. In the case of ONTAP, this is extremely rare.

The OS is very user-friendly. Due to the fact that the architecture of the system is the same, once we learn ONTAP, we don't have to worry about drastic changes. Other vendors tend to change their products, and then we have to re-learn everything again, including the complete UI and configuration. With NetApp ONTAP, once you learn it, only a little bit of updating is required.

The solution is very easy to configure.

What needs improvement?

The solution is more for mid-range companies. 

The integration could be improved. There used to be an integration product called Snapper Tech, however, it's not available anymore. The vendor-partner relationships need to be improved across the board.

The back-up side of the solution could be improved, as could the archive. We still have to rely on third-party backup programs and other archiving solutions. If it was offered by NetApp itself, it would be much better.

The solution seems to be changing and moving towards the cloud and it will require many changes in order to be able to adapt to this shift.

For how long have I used the solution?

I've been dealing with the solution for almost ten years at this point. It's been a long while.

What do I think about the scalability of the solution?

The solution is easily scalable. It can, due to the features itself and the Cluster ONTAP features it supports. There are additions that need to be purchased so that the customer can scale, however. Other than that, yes, you can scale it well.

The solution best suits medium and enterprise customers. The price is small compared to other companies. 

How are customer service and technical support?

So far, we've been very satisfied with technical support. They are quite knowledgeable and responsive.

How was the initial setup?

The initial setup is not complex at all. In fact, if you compare any other storage, ONTAP is easier to install, implement, and manage than other options. 

What about the implementation team?

We deploy it for our customers.

What's my experience with pricing, setup cost, and licensing?

In order to scale, you do need to purchase add-ons.

What other advice do I have?

I'm on the partner side, and therefore not an end-user.

I would recommend the solution. Its cluster and storage are quite good.

Overall, I would rate the solution eight out of ten. We enjoy working with it.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

9.6
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
More NetApp ONTAP reviews from users
...who work at a Financial Services Firm
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