NetApp ONTAP Review

We can recover data quickly. We are able to failover to remote sites. It is reliable.


What is our primary use case?

We primarily use it for our file server environment: all our home shares, group shares, etc.

How has it helped my organization?

From a recovery credibility standpoint, we can recover data quickly. We are able to failover to remote sites. We can do that within minutes versus hours in the past. So, it is a lot faster.

What is most valuable?

Snapshot and SnapMirror technologies make it easier to replicate data to disaster recovery scenarios. We can't do that with certain vendors as easily. 

What needs improvement?

I would like to see more integration into the cloud, as we are pushing to do more cloud-based compute. It is just easier to get the storage and everything synced up there and move to the cloud. We want NetApp to keep down the cloud integration path. It still needs some improvement. Overall, there needs to be more cloud integration in all NetApp products. 

NetApp needs make sure that we don't have any downtime and also keep improving on the non-disruptive pieces to avoid bringing systems down.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is stable. We usually don't have any issues with it. Our updates have been solid.

What do I think about the scalability of the solution?

Scalability is good. Now that we have the ability to add more nodes to the cluster, it's better. It allows us to grill our clusters allowing them to be larger and faster, without having to buy a whole new system. We have some other competitor devices in the house that are not that scalable, like Oracle.

How are customer service and technical support?

Overall, it has been pretty good. We usually can get responses quickly, bug fixes, and whatever we need. It is easy to escalate issues.

Which solution did I use previously and why did I switch?

We have been using ONTAP for a long time. Previously, it was an old files system called Novell NetWare. It was old, and this was a lot easier to deploy in our remote locations and receive data back for disaster recovery.

How was the initial setup?

The initial setup was straightforward. There were not a whole lot of issues with it. 

What other advice do I have?

Give it a look. It's reliable. Now, with ONTAP Select and the ability go to virtual machines, it gives you a lot more flexibility that you didn't have before.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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