NetApp ONTAP Review

The ability to view multiple clusters on one pane of glass is key for us

What is our primary use case?

We use it to manage our NetApps.

How has it helped my organization?

We used to have to log in to each cluster per NetApp to view statistics on it or the logs, if something was wrong. But now we can use ONTAP to view all the clusters and it shows us if something is full of space or not.

What is most valuable?

The most valuable feature of the solution is to be able to view multiple clusters on one pane of glass.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I find it to be very stable. I don't think it has gone down at all since we started using it, two to three years ago.

What do I think about the scalability of the solution?

It's very scalable. We're in the gaming industry. We had 12 casinos and now we have 26 casinos. You can just input all of the NetApps. There weren't any problems.

How are customer service and technical support?

The technical support hasn't been that great. A couple of times we have had to call support and it took a long time to get somebody on the phone, it took a long time for someone to call us back. That's the only downside, the support.

Which solution did I use previously and why did I switch?

This is a type of solution that we didn't have before. It was new to NetApp. We jumped on it right away, as soon as we learned that we could view multiple clusters on one web page.

How was the initial setup?

It was straightforward. We just had to build a VM for the ONTAP and install the software on that. It was easy after that.

What about the implementation team?

We installed it ourselves.

What was our ROI?

We can scale it better, having multiple clusters at once. It also saves us time. One of us can log in to check over all of our casinos at once, compared to having to log in, one at a time, to check a casino and see how its storage is going. It's a very good return on investment.

Which other solutions did I evaluate?

We mostly had NetApp in our infrastructure already. We really had to go with them based on that. The alternative was buying a whole new solution, software, storage, etc. We didn't really have a shortlist of other options.

What other advice do I have?

Test it out, go with a PoC on it to see if it's what you need in your environment. If you have a majority of NetApp, I would say, “Go with it.” I would recommend it.

I would give ONTAP about an eight out of ten because it does everything we need it to do. The two points I took off were for customer service and technical support.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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