NetApp ONTAP Review

Using Snapshots, we're able to use to restore VMs in minutes for our developers


What is our primary use case?

We use it for network shares and being aware of backups.

How has it helped my organization?

It can restore from Snapshots. Our developers ruin VMs very quickly. It restores Snapshot and gets them back in a few minutes.

What is most valuable?

Deduplication.

What needs improvement?

Feature-wise, it does most of what we want. The only thing I don't like is that firmware upgrades require downtime. It would be beneficial if we could do upgrades without as much downtime.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's very stable. We've had no issues with it in six years of using it now. We have eight different devices and the stability has been awesome. The only failures we've had are drive failures and they normally have those shipped out before we even know there was a problem.

What do I think about the scalability of the solution?

Unfortunately, we haven't scaled up much.

How is customer service and technical support?

Technical support is very good. We haven't had a ton of issues but when we do - the drive failures - they're very easy to deal with.

How was the initial setup?

It was pretty easy. They came out and helped with it and gave us a few days' training. It was pretty simple.

What about the implementation team?

We used a reseller, Storage Assessments. Our experience with them was very good. We still maintain the relationship with them for upgrades and purchasing other software.

What was our ROI?

We had a developer get a virus in the Dev environment and, due to the Snapshots and backups, we were able to just blow that environment away and bring it back up pretty quickly. I would consider that ROI because it saved us a ton of money in machines and resources. We were able to do that in an hour, versus rebuilding the entire environment.

Which other solutions did I evaluate?

We also looked at 3PAR and HPE. We brought all three vendors in, met up. After doing testing and using them all, NetApp was by far the easiest and the deduplication was much better than the competitors.

What other advice do I have?

Go with the NetApp. The ease of use and the deployment of it, by far, outdo every other vendor that we've dealt with.

I would rate it a solid eight out of ten. The ease of use is awesome, the support is awesome. The only thing keeping me from giving it a ten is that keeping it upgraded is a pain.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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