NetApp ONTAP Review

Efficiency Of This Solution Has Reduced The Amount Of Storage Our Customers Need


What is our primary use case?

We are a NetApp distributor. We offer assistance for banking solutions, energy companies, and companies that do retail.

How has it helped my organization?

We distribute Netapp as well as a variety of other products, like VMware, for example. We use all our products to provide our customers with a whole solution.

What is most valuable?

Efficiency. We have found that its efficiency has reduced the amount of storage that the customers need, while keeping the same amount of data. 

They constantly develop new features that provide the customers with ways they can better use the system.

What needs improvement?

Deployment guides. If the customer wants to integrate with another product they need deployment guides.

What do I think about the stability of the solution?

It has almost 100% stability.

What do I think about the scalability of the solution?

The solution is very scalable. We have found that the ability to add other nodes to the online cluster during production has been really useful for customers.

How is customer service and technical support?

NetApp has very good technical support across all of their products. They have many ways to contact support and you receive support almost instantly.

The customers like the support as well. The customer has on-site support with a four-hour response. They always have support as they need it.

How was the initial setup?

The initial setup is straightforward. It's easy to deploy.

What about the implementation team?

I'm a presales engineer. The way that I help customers is by architecting their infrastructure which helps them to decide which is the best solution for them. I also help plan the future of their infrastructure, the way they're going to be expanding the systems or the way they're going to renew their systems.

What was our ROI?

With the efficiencies of NetApp, the customer is going to be able to reduce the amount of storage they need. This is the way that the customer assesses the amount of money they invest in the solution.

Which other solutions did I evaluate?

I think because of the integration with the other products we sell, like VMware, for example, that's why they have us use NetApp as a storage solution. We sell a lot of security products that have integration with NetApp and we also have integration with Microsoft and VMware which have integration with NetApp.

What other advice do I have?

It's an excellent product. They always have new solutions for their customers. They also have good integration with other partners like Microsoft, VMware, and Oracle.

Compared with their competitors, NetApp has a good advantage with their new development and new functionalities. The new platforms are competitive with other storage solutions. NetApp has better integration with all their solutions. They have only one interface for all their products as well as the same operating system. It's really easy for the customer to handle and to administer the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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